SVRs are an important link between students and their academic departments. They have the responsibility of making sure your lecturers and course leaders are aware of any student feedback and communicate back any responses given back to students too.

A Faculty Voice Rep, or FVR, is a student rep who has been appointed to represent their faculty. FVRs will meet with other SVRs within the faculty to gather feedback and inform CSU of any key themes. They will also attend meetings to discuss this feedback with the University.

Yes! Chester Students’ Union provide training for all SVRs and have also created a SVR handbook for reps to refer to within their role. Throughout the year, CSU may also provide reps with additional training which will help to improve their CVs!

There are so many benefits to being an SVR! There are so many skills you can pick up throughout the role, including communication skills, leadership skills, collaborative problem solving, and lobbying for positive change for students. The role will also appear on your HEAR record, and you can be recognised for awards including the Chester Difference Award and SVR of the Year too!

The way you collect feedback is up to you! Here's some ideas: create a course Whatsapp or Messenger chat, use Microsoft Forms to gather anonymous feedback, email/message students directly (with consent), or hold a drop-in session where students can come and find you.

SVRs can gather feedback on a wide range of issues that relate to your student experience. Key themes include: teaching, assessment and feedback, learning opportunities, academic support, learning community, learning resources, module-specific issues, and student voice.

The Feedback Loop means that you let the person who gave you feedback know what you did with their comments, and what is happening next. This way, everyone is informed about how feedback is being implemented or escalated.